Mayura Travel

Khasarabchu, Jamdo, Thimphu, Bhutan   |   +975 17441694   | +975 17870989  |   +61 450 564 605   |   epcyeshey.lhamo@gmail.com
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COMMON QUESTIONS

Frequently Asked Questions

Visa timing, what a tour package price includes, and what happens if plans change — answered before you have to ask.

Booking & Planning

How far in advance should I book?

For peak season (spring and autumn festival dates), we recommend booking 3–6 months ahead, since flights into Paro sell out early. Winter and summer trips can often be arranged with less notice.

Can you customise one of the listed tour packages?

Yes — every tour package on this site is a starting point. Tell us what you’d add, remove or swap, and we’ll send a revised proposal.

What's included in the price?

Every quote includes accommodation, all meals, a private guide and driver, entry fees, permits and the Sustainable Development Fee. International flights are not included unless stated.

What isn't included?

International flights to/from Bhutan, travel insurance, alcoholic beverages, and personal expenses like souvenirs or spa treatments beyond what’s specified in the itinerary.

Visa & the SDF

Do I need a visa before I arrive?

You need a visa clearance letter before boarding your flight, which we arrange for you — the physical visa is stamped in your passport on arrival at Paro. See our Visa & SDF page for the full process.

What is the Sustainable Development Fee?

A daily fee charged to most international visitors that funds free healthcare, free education and conservation in Bhutan. It’s included in your tour package price, not billed separately. [INSERT YOUR CANCELLATION TERMS]

Is the process different for Indian nationals?

Yes — Indian, Bangladeshi and Maldivian nationals don’t require a visa, only a permit, and pay a reduced SDF rate. We handle the paperwork for both processes.

On the Trip

Is Bhutan safe to travel in?

Yes — Bhutan has very low crime rates and is considered one of the safer countries in Asia to travel in. Your guide and driver are with you throughout the trip.

What's the food like?

Bhutanese cuisine centres on rice, ema datshi (chilli and cheese) and pork or beef dishes; most lodges also serve continental options. Let us know about dietary requirements when booking.

Will I have phone signal and wifi?

Reliable wifi and mobile coverage in Paro, Thimphu and Punakha; more remote valleys and trek routes may have limited or no connectivity — part of the appeal, for some travellers.

Can I travel solo, or does Bhutan require a group?

Solo travel is entirely possible — most of our tour packages run as private departures for one traveller or a family, not fixed group tours.

Trekking-Specific

How fit do I need to be for a trek like Druk Path or Jomolhari?

Both routes involve consecutive days of high-altitude walking. A reasonable level of fitness and some hiking experience is recommended; we can advise based on your trekking history when you enquire.

What happens if weather closes a mountain pass?

Your guide adjusts the itinerary in real time — rerouting, adding a rest day, or swapping the order of the route. This is exactly the kind of situation a locally-operated team handles better than a remote booking platform.

Changes & Cancellations

What if I need to cancel or change dates?

Cancellation terms depend on how close to departure you cancel, since the SDF and permits are often paid to the government in advance. [INSERT YOUR CANCELLATION TERMS before publishing this page.]

STILL HAVE A QUESTION?

Ask Us Directly

We reply to every enquiry personally, usually within 24 hours.